Jun 30, 2020 Notice
Metropolitan Hotels - Our cleanliness and safety actions and requests for our guests
Hotel Metropolitan Saitama-Shintoshin strictly follows the Japanese government
and relevant authorities regulation and prevention of Covid-19.
We take standards for hygiene and cleanliness very seriously and are taking additional steps
to ensure the safety of our guests and associates.
In this unpredictable situation, "let us support each other and stay positive."
We recommend to our guests
For the safety and security of our customers and employees, we ask for your kind understanding and cooperation
for the below infection prevention measures.
Please wear a mask
Please wear a mask when you are not eating or drinking. If you do not have a mask, please ask the hotel staff for assistance.
Please keep your safe distance
We have arranged spaces and seats at the front desk, restaurants and banquet halls
to avoid overcrowding in public areas. Please keep your safe distance when using elevators and smoking areas.
Please use hand sanitizers
Alcohol hand sanitizers are placed at the entrances of the hotel facilities (the lobby, cafe, and restrooms etc.) We encourage our customers to use them.
Please refrain from visiting our hotel if you are not feeling well
In the case when you have a fever, cough or have any signs of a cold, please refrain from visiting our hotel.
Metropolitan Hotels - Our safety actions
To ensure the safety of our customers during our stay, we are taking additional steps in sanitization and scatter-proof measures.
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Wearing a Mask
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Frequent hand washing and gurgling
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Hand Hygiene
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Temperature and wellbeing checks
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Regular air refreshing
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Placing protective shields
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Regular cleaning and sanitization
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Using cash trays
