Check-In 3:00 pm / Check-Out 11:00 am


Check- In / Check-Out

Check-In 3:00 pm
Check-Out 11:00 am

Reservation / Payment / Cancellation fee

  • ・Small children stay free of charge if they sleep in the same bed as an adult in the same room (under school ages children only).
  • ・ Please note that cancellation fees shown below apply.
The day before 20% of room rate
On the day 80% of room rate
No show 100% of room rate

We accept the following credit cards.
Viewcard, JCB, Visa, UC, DC, American Express, NICOS, Diner’s Club, Mastercard, etc.


  • ・ If sending your luggage on ahead to the hotel, please address it “C/O Front Reception.”

[Address for sending luggage]
Saitama-Shintoshin Bldg.
11-1 Shintoshin, Chuo-ku, Saitama-shi, Saitama
Hotel Metropolitan Saitama-Shintoshin
C/O Front Reception

  • ・*Please clearly state the name of the person who made the booking and the check-in date.


The hotel does not have parking.
Car parking in a section of the JR Saitama-Shintoshin building paid parking can be arranged for hotel guests only.


TEL : +81-48-851-1111

11-1 Shintoshin, Chuo-ku, Saitama-shi, Saitama, 330-0081 Japan

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